Accessibility

Note: please click the buttons until you reach your desired font size.

Increase Font SizeDecrease Font SizeLight contrastHigh contrastHighlight LinksReset Settings
Skip to content
Home » Frequently Ask Questions

Frequently Ask Questions

Who can opt for this therapy?

Anyone who feels emotionally drained, stressed, confused, or is struggling with everyday life challenges can opt for this therapy. If you are searching for inner peace, self-identity, or the purpose of your life, GHW can help you find the right path.

What is Galaxy Healing World (GHW)?

GHW stands for Galaxy Healing World, a holistic wellness initiative founded by Mrs. Binni Kumari. GHW helps individuals achieve emotional, mental, and spiritual balance through counselling and healing therapies.

What can you expect from GHW sessions?

GHW provides a safe, non-judgmental space where you can explore your emotions, understand your challenges, and find ways to live a fulfilling life. We combine traditional counselling techniques with modern healing methods to help you progress towards complete wellbeing.

How are the services provided?

Most of our sessions are conducted online through Zoom, Google Meet, or phone calls for your convenience. Offline sessions are provided only if necessary, and that too after prior discussion and approval from GHW.

Do you collect my personal information?

Yes. We collect your basic information to understand your background and provide personalized guidance. We request you to share genuine and accurate details, as incomplete or false information can affect the progress of your therapy. Your information is kept completely confidential, in accordance with our Privacy Policy.

Can children below 18 years avail GHW services?

Yes. Children can also take therapy at GHW. However, their parents or guardians must be informed and involved in the process, as family support is essential for the child’s holistic progress.

What is the nature of GHW services?

Our therapies and counselling sessions are complementary in nature, meaning they are supportive to medical treatments, not replacements. GHW aims to find the root cause of your emotional or psychological distress and help you achieve long-term balance and growth.

How can I make the payment?

All payments are accepted online only. You can pay per session or choose a multiple-session package for better results. We value your time, effort, and trust, and ensure complete transparency in all transactions.

What is your refund and cancellation policy?

Please read our complete Refund & Cancellation Policy. In summary, once a session is taken, no refund is possible. If a client books a session but does not attend or inform us within 24 hours, no refund can be processed. You may discontinue future sessions if you are unsatisfied, but completed sessions are non-refundable.

Can I contact GHW anytime for queries or emergencies?

You can contact us through the details provided on our Contact Us page. For scheduled therapy sessions, please connect at your allotted time. For urgent matters or rescheduling, send a message or email — we will respond as soon as possible.

Is my privacy protected?

Absolutely. Your personal data, therapy discussions, and emotional details are kept 100% confidential. We strictly follow ethical counselling guidelines and do not share your information with anyone without your consent.

What results should I expect?

Therapy is a process, not a quick fix. Each individual heals at their own pace. With consistency and openness, you will begin to feel emotionally lighter, mentally clear, and spiritually more aligned.

Can GHW replace medical treatment?

No. Our services are complementary, not medical substitutes. If you are under medication or psychiatric treatment, we recommend continuing it alongside GHW sessions.

How can I book my session?

You can book your session directly through our Book a Session page or by contacting us via Contact Us page. Once your session is confirmed, you will receive the joining details for your scheduled appointment.